Privacy policy
Data controller
Luis Carlos Guinea Moctezuma (Santo Chilaquil)
Tax ID (NIF): 16830408C
Address: Joaquín Ballester 15, 46009 Valencia, España
Email: contacto@santochilaquil.es
What we collect and why
We only process the details you send us through the contact form or by email: your name, email address, phone number if you give it, and the details of your enquiry (type of event, number of guests, approximate date and message).
We use them solely to reply to your enquiry and, if you go ahead, to prepare a proposal and organise the service. We do not use them for advertising and we do not build profiles.
Legal basis
Your consent, given when you tick the box on the form. You can withdraw it at any time by writing to contacto@santochilaquil.es.
How long we keep it
We keep your data for as long as needed to handle your enquiry and to meet any legal obligations that apply.
Who receives it
We do not sell or share your data. To work, the website relies on these providers, which only access the data needed to deliver their service:
· Formspree, Inc. (Estados Unidos), which receives the forms and forwards them to us.
· Our email provider.
· Amazon Web Services EMEA SARL, which hosts the website.
The form provider is based in the United States, so sending the form means your data is processed outside the European Economic Area.
Your rights
You can access, correct or delete your data, object to or restrict its processing, or ask for it in a portable format by writing to contacto@santochilaquil.es. We will reply within one month.
If you believe we have not handled your rights properly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
Children
This website is not aimed at children under 14 and we do not knowingly collect their data.
Menu and orders on external platforms
The menu and pick-up orders are handled by Last.app, and delivery orders by Uber Eats, Glovo and Just Eat. Any details you give on those platforms are processed by each of them under its own privacy policy.
Purchases at La Tiendita
When you place an order we process your name, your email address, your phone number if you give it, the products ordered, the collection day chosen and the payment status, in order to prepare and hand over your order, tell you about collection or any problem, process refunds and meet our tax obligations.
Payment is processed by our payment provider (Stripe Payments Europe, Ltd.), which handles your card details under its own responsibility; we never see or store them. If the order is collected at a partner establishment, it only knows your name and order number.
We process this data to perform the purchase contract (Article 6.1.b GDPR) and to meet our tax and accounting obligations (Article 6.1.c). We keep the data of each order for the periods required by tax and commercial law, up to six years. Our web hosting provider accesses it as a processor, only to provide its service to us.
Changes
Last updated: 2026-11-11. If we change this policy, we will publish the new version here.